Shipping Policy

At our core, we believe that quality matters—both in the products we create and the way they reach you. Our mission is to source the best possible materials, including a strong commitment toward 100% organic cotton, while continuously improving how we deliver your order.

Our Commitment to Quality

We prioritize premium, responsibly sourced materials in every product we offer. This sometimes means working with trusted manufacturing partners outside of Canada to ensure we meet our quality standards—especially when sourcing high-grade materials like organic cotton.

While we are actively working toward increasing Canadian-based production, not all items are currently made in Canada. Our focus remains on delivering the best possible product, without compromise.

Fulfillment & Shipping Locations

To provide faster delivery times and reduce shipping costs, we operate with multiple fulfillment centers in different regions. Depending on your order, your items may be shipped from different locations.

Shipping Process

  • Not all items in your order may ship together.

  • Some products are packaged separately to ensure their protection during transit.

  • Items may arrive in multiple shipments and at different times.

This approach allows us to maintain product quality while improving delivery efficiency.

Shipping Costs

Shipping fees are calculated based on standard carrier rates, which depend on:

  • Package size

  • Weight

  • Destination

All shipping costs are automatically calculated at checkout, ensuring full transparency before you complete your purchase.

Customs, Duties & Taxes

Customers may be required to pay customs duties, taxes, or import fees. These charges vary depending on the destination country, the value of the order, and local import regulations.

These fees are not included in your order total or shipping cost and are the responsibility of the customer upon delivery.

Delivery Times

Because we source high-quality materials and use multiple fulfillment locations, delivery times may vary depending on the products ordered and their origin. You will receive tracking information for each shipment once your order has been dispatched.

If you have any questions about your order or shipping details, please don’t hesitate to contact us—we’re here to help.